Frequently Asked Questions

What is Crazy Diamond Records?

Crazy Diamond is an independent record seller currently selling online and at various local markets.

What products and services does Crazy Diamond offer?

We sell and buy records and vinyl-related products such as needles, slipmats and record cleaning. Our process is simple and effective, reach out for more details.

Who is the Team at Crazy Diamond?

This is a sole business run by myself, Bee. However, in the words of The Beatles, "I get by with a little help from my friends".

Where is Crazy Diamond based?

Currently, there is no static retail premise but I am working out of my forty-year-old VW campervan called Eunice

Why are we called Crazy Diamond?

This is a nod to an album that began my love for music and record collecting: Wish You Were Here by Pink Floyd.

What is the Long Term Goal for Crazy Diamond?

Eventually, I would love to have my own retail space whereby customers can come to browse, music events can be held and a community can be formed.

How do Returns and Exchanges work?

Please look at our buyer/seller disclaimer for further details as to why we cannot accept Returns or Exchanges of our sold goods.

If I have missed anything...

How is Crazy Diamond Product's Graded?

As mentioned within our buyer and seller disclaimer, grading is subjective but typically means that I play an album through before the sale and grade as below:

- Mint: This is sealed, unopened, not played and brand new

- Near Mint: This is sealed, unopened, not played and potentially has some slight, unnoticeable cosmetic damage (i.e. a slightly blunt corner)

- Very Good: This is open, played and has no skips, jumps or scratches

- Good: This is open, played several times and has no skips, or jumps but can have visible hairline scratches

- Used: This is opened, and played numerous times, the best representation of second hand meaning there is cosmetic damage and visible hairline scratches, can have some skips and jumps but nothing that would prevent the album from being enjoyed.